You can call your nearby local technician and get Samsung Customer Service Number from him in case you are not comfortable with the on-call assistive service. This service is quite expensive but you would surely get a resolution as he will be able to check your device physically and understand the problem more easily. It is always recommended that if your printer is facing any hardware issue, then only obtain this type of assistance because software issues can be easily resolved by on-call help sources at a lesser price.

You can also discuss your printer issues with your family or friends who may be using the same device. It might be possible that they also have faced similar issue in past and can provide you the resolution process. It is advisable that always start with Samsung Printer Installation process and if it is properly installed and still showing error in the printing then only switch to the troubleshooting procedure for the same.